booking Terms and conditions
Blue Drift Devon – Booking Terms & Conditions
Last Updated: August 2026
Welcome to Blue Drift Devon. By requesting a booking or submitting an enquiry via our website (https://www.bluedriftdevon.co.uk), you agree to comply with and be bound by the following terms and conditions.
1. The Contract
A binding contract is formed between the property owners ("we", "us", "our") and the primary guest making the booking ("you", "the Guest") once we issue a formal email confirmation and receive your deposit/payment. The primary guest must be over 18 years of age.
2. Payments and Deposits
Deposit: A 50% deposit is required to secure your dates for bookings made at least 30 days before arrival. This deposit is fully refundable up to 30 days prior to check-in, minus a £20 administrative fee to cover card processing costs.
Balance: The remaining 50% balance is due 30 days prior to arrival & the full balance is non-refundable if cancelling within 30 days before arrival.
Please note that after booking, you will receive a link to complete ID verification & a damages deposit. This will need to be completed at least 3 days prior to arrival & the security deposit will simply be a £200 hold on your credit/ debit card which will be held 3 days prior to arrival & released within a few days after check-out after the property has been inspected with no damages reported.
3. Cancellations & Amendments
By You: If you need to cancel, please notify us in writing as soon as possible via info@bluedriftdevon.co.uk.
Cancellations made more than 30 days before arrival: £20 is non-refundable to cover card processing fees, however the remaining balance is fully refundable, no further balance due.
Cancellations made within 30 days of arrival: Total fee is non-refundable.
By Us: In the unlikely event that we must cancel your booking due to circumstances beyond our control (e.g., severe property damage, force majeure), we will refund all monies paid by you in full. Our liability does not extend beyond this refund.
Travel Insurance: We strongly recommend that you take out comprehensive holiday insurance to cover unexpected cancellations.
4. Guest Responsibilities & Property Care
Occupancy: The number of people staying at Blue Drift Devon must not exceed the maximum capacity stated during booking (9 guests).
Damage & Cleanliness: You agree to keep the accommodation and all furniture, fixtures, and fittings in the same state of repair and cleanliness as at the start of the holiday. Any damage or breakages must be reported immediately and may be charged to you.
Smoking & Vaping: Smoking and vaping are strictly prohibited inside the property.
Pets: Two pets are allowed in the property for an additional £20 per dog per stay, however guests must follow the rules:
- Pets cannot be left unattended in the property.
- They are only allowed on the ground floor living space, not upstairs in the bedrooms.
- Pets aren’t allowed to go on any of the furniture.
- Any dog mess must be picked up and disposed of.
- No puppies under the age of one.
5. Arrival and Departure
Check-in time is from 4pm on the day of arrival.
Check-out time is by 10am on the day of departure to allow time for professional cleaning.
6. Liability
We accept no liability for any temporary defect or stoppage in the supply of public services to the property, nor for any loss, damage, or injury that is sustained by any guest or to their vehicle/personal belongings, except where caused by our gross negligence.
7. Governing Law
These terms are governed by the laws of England and Wales.